Refund policy
Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their self-employed professional activity.)
Cancellation
policy Right of cancellation
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their self-employed professional activity.)
Cancellation
policy Right of cancellation
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day
on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods: - if you have ordered one or more goods in a single order and these are delivered together;
- if you have ordered multiple goods in a single order and these are delivered separately, the last good; -
if you have ordered goods that are delivered in multiple shipments or pieces.
To exercise your right of withdrawal, you must inform us ( IYKYK -clothing, Redingskamp 2 , 22523 Hamburg , Germany
phone number: +49 (0) 177-6832640
email address: info@iykyk-clothing.de
your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal:
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than 14 days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the 14-day period has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusions and grounds for expiry
: The right of withdrawal does not apply to contracts for:
- the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- the supply of goods that are liable to deteriorate or expire rapidly;
- the supply of alcoholic beverages, the price of which was agreed upon at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose actual value depends on fluctuations in the market which are beyond the control of the trader;
- for the delivery of newspapers, magazines or periodicals, with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the delivery of sealed goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
- for the delivery of audio or video recordings or computer software in sealed packaging if the seal has been removed after delivery.
Model Cancellation Form
(If you wish to cancel the contract, please fill out this form and return it.)
- To IYKYK-clothing, Rescue battle 2 , 22523 Hamburg , Germany , Email address: haluk@iykyk-clothing.de
- I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if notification is on paper)
- Date
(*) Delete as appropriate.
The withdrawal period will expire after 14 days from the day
on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods: - if you have ordered one or more goods in a single order and these are delivered together;
- if you have ordered multiple goods in a single order and these are delivered separately, the last good; -
if you have ordered goods that are delivered in multiple shipments or pieces.
To exercise your right of withdrawal, you must inform us ( IYKYK -clothing, Redingskamp 2 , 22523 Hamburg , Germany
phone number: +49 (0) 177-6832640
email address: info@iykyk-clothing.de
your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal:
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than 14 days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the 14-day period has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusions and grounds for expiry
: The right of withdrawal does not apply to contracts for:
- the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- the supply of goods that are liable to deteriorate or expire rapidly;
- the supply of alcoholic beverages, the price of which was agreed upon at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose actual value depends on fluctuations in the market which are beyond the control of the trader;
- for the delivery of newspapers, magazines or periodicals, with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the delivery of sealed goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
- for the delivery of audio or video recordings or computer software in sealed packaging if the seal has been removed after delivery.
Model Cancellation Form
(If you wish to cancel the contract, please fill out this form and return it.)
- To IYKYK-clothing, Rescue battle 2 , 22523 Hamburg , Germany , Email address: haluk@iykyk-clothing.de
- I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if notification is on paper)
- Date
(*) Delete as appropriate.